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24/7 Support

Spare Parts & Service

With critical spare parts always in stock and our in-house machining & fabrication capabilities, we can offer customers a quick turnaround during downtimes. VTR is available 24/7 to support customers across different time zones, ensuring someone is always available to help with basic troubleshooting and debugging when you need it. As industry experts, we understand the importance of maintaining production schedules, which is why every customer issue and request is treated with top priority. 

 VTR has the expertise to continue to support and maintain systems that have been delivered over two decades ago, showcasing our commitment to providing reliable and robust technology. VTR is also capable of evaluating systems that were not built by VTR, supporting customers with equipment optimization, and preventing future downtimes. VTR's experienced service technicians are ready to travel to support installations and for emergency services. Submit a service request below or call us at 1-800-313-8655 for immediate support.

Request Parts or Service

We're here to support you.

Complete the form to request spare parts or service or call us at 905-643-7300 extension 4145.

Service Request